Work Experience

1. Consultant - Software Architecture

   Goodwill Industries NYNJ

   New York, NY Nov 2022—Jan 2023
   • Technical advisor to CIO and software contractors regarding design and data migration of the GoodTemps temporary staffing software platform.

2. Asst. Vice President, IT Software Development

   Goodwill Industries NYNJ

   New York, NY Mar 2015—Jul 2021
   • Reporting to CIO/CISO, led development and product management of mission-critical applications responsible for $40MM+ in annual revenues.
   • Spearheaded adoption of DevSecOps practices and tools into company-wide SDLC, such as containerization and CI/CD. Reduced change lead time by 400%, reduced deployment failure rate below <10%.
   • Developed and maintained ERP API integration, automating data sync between enterprise financial and HRIS systems, and ADP/D365. Processed $1.8MM/mo in payroll, $2.5MM/mo in AR, eliminated 600+ labor hours/yr.
   • Refactored and patched mission-critical applications for security, performance, and stability.
   • Oversaw 3rd-party software development efforts, coordinated with internal teams, and mediated relations between vendors and business leadership.
   • Authored technical knowledge bases, coding and UX style guides, and deployment run-books.
   • Researched and evaluated SaaS vendors, authored reports and RFPs for executive leadership.
   • Collaborated on digital transformation strategy. Deployed DocuSign, Slack, and cloud email signatures to 3500+ end users.

3. Application Developer / Financial Analyst

   Willkie Farr & Gallagher LLP

   New York, NY Mar 2014—Mar 2015
   • Developed web app PoC for e-discovery data mining and search. Identified relationships between legal matters and qualitative and quantitative metadata, surfacing new business leads for the firm’s partners.
   • Developed applications and tools in support of the firm’s strategic and operational initiatives.
   • Performed ETL and data warehousing to generate monthly revenue and KPI reports.

4. Asst. Vice President, Operations / Software Developer

   Goodwill Industries NYNJ

   New York, NY Jan 2012—Mar 2014
   • Led front-office and contractual operations for Goodwill NYNJ’s temporary staffing business, GoodTemps.
   • Developed GoodTemps temporary staffing software platform. Facilitated annual revenues of $20MM/yr.
   • Reduced annual expenses by $100K+ and reduced order processing times by ~800% by digitizing and re-engineering business processes, improving business scalability and efficiency.
   • Spearheaded technology and digital marketing strategies, increased MAU by 30% year-on-year.

5. Operations Supervisor

   Goodwill Industries NYNJ

   New York, NY Jan 2008—Jan 2012
   • Reduced expenses by $200K+/yr via development of data workflow automations.
   • Increased organic web traffic by 500% via SEO techniques and development of automated RSS feeds to distribute recruiting ads to job boards.
   • Performed operational management duties and KPI data analysis.

Skills

Education

1. BA (Hons.) Game Design / Creative Visualization

   University of Teesside, School of Computing & Math

   United Kingdom 2001

2. BTEC, Mechanical Engineering

   Macmillan College

   United Kingdom 1997